Bab99's Privacy Policy —
Your Data In Safe Hands

bab99-we collect various types of information when you create an account and use our services. Each piece of information is collected for a specific reason, and we never retain data beyond what is necessary.

a) Identity & Registration Information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address and postal code
• Password (stored in encrypted form)
• Preferred language and currency

b) KYC Verification Information:

• Scan of National ID / Passport / Driving License
• Utility bill or bank statement (proof of address)
• Selfie or live face verification (if required)

c) Financial Information:

• Bank account number or mobile banking details
• Deposit & withdrawal history
• Transaction time, amount, and method

d) Gaming & Behavioral Data:

• Game type, bet amount, and outcome
• Login time, session duration, and usage patterns
• Bonus and promotion usage details

bab99 collects your information in several ways. You have the right to know about each method.

Direct collection: When you provide information directly — such as filling out a registration form, submitting KYC documents, contacting our support team, or taking part in a survey.

Automatic collection: When you use our website or app, certain technical information is collected automatically:

• IP address and device type (mobile, desktop, tablet)
• Browser name, version, and operating system
• Cookies, Pixel Tags & Local Storage Data
• Referrer URL and navigation path
• Session start and end times

From Third Parties: Information may occasionally be verified through payment providers, identity verification agencies, or fraud prevention services. Such information is used solely for security purposes.

bab99 Your information is used only for specific, legitimate purposes. We never use your data for anything unnecessary.

Protecting Your Privacy bab99-is one of our top priorities. We use industry-standard technology to keep all your information secure.

• 256-bit SSL/TLS Encryption: All data transmitted through our website and app is encrypted.
• AES-256 Encryption: All sensitive data stored in our databases is kept in encrypted form.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & Intrusion Detection: 24/7 automated security monitoring.
• Regular Security Audits: Penetration testing is conducted by independent third parties.
• Data Backup: Encrypted backups are maintained regularly in secure locations.

Retention periods depend on the type of data and applicable legal requirements. In general, data is retained for up to 5 years after account closure in accordance with regulatory guidelines, after which it is securely deleted.

bab99 never sells your personal information. However, in certain situations required to operate our services, information may be shared:

• Payment Provider: Necessary financial information is shared with banks and mobile banking providers to process transactions.
• KYC / Identity Verification Agency: Regulator-approved agencies may be contacted to verify age and identity.
• Regulatory & Law Enforcement Authorities: Information may be disclosed to government authorities if required by law or court order.
• Anti-Fraud Service: Anonymized data may be shared with specialist providers for fraud detection and prevention.
• Technology Partners: For cloud hosting and database services — however, they are bound by NDA and are not permitted to use your data for their own purposes.

bab99-cookies and similar technologies are used on the website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookies We Use:

• Essential Cookies: Maintaining login sessions and security verification — these cannot be disabled as they are essential for the service to function.
• Functional Cookies: Remembering your language, currency, and preference settings.
• Analytics cookies: To understand which parts of the site are used most — all data is fully anonymized.
• Marketing cookies: To show you relevant promotions — you can turn this off at any time.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause certain features on the site to stop working.

Under international data protection regulations, you have several important rights over your own information. bab99 fully respects these rights.

• Right to Access: If you want to know what information we hold about you, contact support. Full details will be provided within 30 days.
• Right to Rectification: If any of your information is incorrect or out of date, you can request that it be corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances — however, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Data Portability: You can receive your information in a structured format (such as CSV or JSON).
• Right to withdraw consent: You may opt out of any consent-based processing at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant data protection authority if you wish.

bab99 Strictly does not provide services to anyone under 18 years of age. We do not collect personal information from minors or allow them to open an account under any circumstances.

Age verification is mandatory at registration. If a user provides false information and this is subsequently confirmed, the account will be immediately closed and all transactions will be voided.

bab99 The right is reserved to update this Privacy Policy as needed. If changes are made, we will notify you in the following ways:

• A notification banner will be displayed on the website
• A notification will be sent to the registered email address
• The "Last Updated" date at the top of the policy will be revised
• Re-consent may be required for significant changes

Continued use of our services after any changes constitutes your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

For any questions, requests, or complaints regarding the Privacy Policy, you may contact our Data Protection team:

• Email: [email protected]
• Live chat: Available on the website 24/7
• Response time: Usually within 7 business days

We take every complaint seriously and work to resolve it promptly. Your trust is our most valuable asset.